FAQ
We want your shopping experience at Faith First 1776 to be simple, smooth, and stress-free. Below are the most common questions we receive about ordering, shipping, and our products.
If you can’t find the answer you’re looking for, we’re always here to help!
📧 admin@faithfirst1776.com
Your faith matters. Your experience matters.
Thank you for supporting a small Christian brand with a big mission. ✝️
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How long will my order take to arrive?
All items are made-to-order, which means we create them fresh just for you!
⏱️ Fulfillment: 2–5 business days
📦 Shipping: 3–7 business days (U.S.)
✅ Most customers receive their order in 5–10 business days total.
This ensures top-quality printing and reduces waste — thank you for supporting thoughtful production!
Where are your products made?
All apparel and hats are printed and embroidered in the USA 🇺🇸
(Blank garments are ethically sourced from trusted suppliers in the U.S., Honduras, Mexico & Nicaragua.)
We only partner with production teams that maintain high quality and fair labor standards.
Do you offer returns?
Yes! We want you to love what you ordered.
✅ 14-day return window
✅ Returns accepted for any reason
✅ Money-back guarantee on all products
What if my item arrives damaged or incorrect?
We will make it right — immediately.
If your order arrives damaged, misprinted, or not what you ordered:
📸 Snap a quick photo
✉️ Email us at admin@faithfirst1776.com
✅ We’ll send a free replacement or full refund right away
We stand behind every product we ship.
Can I cancel my order after purchasing?
Orders begin production quickly, but we accept cancellations within 12 hours of purchase.
If you need to cancel, message us ASAP at:
📧 admin@faithfirst1776.com
If production has already started, we can still help — just reach out!
Do you offer international shipping?
Yes, we currently offer shipping Internationally.
What payment methods do you accept?
We support trusted, secure payment options:
- Visa, MasterCard, American Express
- PayPal
- Shop Pay (with installments available for eligible customers)
- Venmo
- Google Pay
Is my checkout and payment secure?
Yes — completely. ✅
Your payment is protected by SSL encryption and verified secure processors
How do I track my order?
Once your order ships, you’ll automatically receive an email with a tracking link.
You can check your order status anytime.
What if my tracking shows delivered but I didn’t receive my package?
Don’t panic — this happens sometimes:
1️⃣ Check with neighbors or household members
2️⃣ Verify the address on your order confirmation
3️⃣ Wait 24–48 hours (carriers sometimes update early)
Still missing? → Email us and we’ll assist right away.
What sizes do you offer?
Most shirts come in XS–3XL.
Some items differ slightly — sizing details are always listed on each product page.
Do your items shrink or run true to size?
Our apparel is pre-shrunk and typically runs true to size.
If you’re between sizes, we recommend sizing up for comfort.
Can I get a custom design or color?
Yes — depending on the request!
Email us your idea and we’ll let you know what’s possible.
How do I leave a review on a product?
Go to the product page of the item you ordered → Scroll to the bottom → Tap “Write a Review” ✅
Your feedback helps us grow — thank you!
Do you offer bulk or group discounts?
Yes — great for ministries, events, or teams!
Email us your quantities and we’ll provide a custom quote.
Why does shipping take a little longer than Amazon?
Because we don’t mass produce.
Each item is created after you order — ensuring top quality and reducing waste.
Do you offer gift cards?
Yes! 🎁
Perfect for birthdays, holidays, and loved ones who love Jesus. Available in multiple amounts.
How do I contact customer support?
Email us anytime at:
📧 admin@faithfirst1776.com
We typically respond within 24–48 hours (often sooner!).
You can also use Social Media to contact us. Please visit the Contact page for information.